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Managing Public Sector Records in Namibia: a proposed model

Department of Information and Communication Studies, University of Namibia, PB 13301, Windhoek, Namibia, cnengomasha{at}unam.na

This paper presents an integrated (integrating paper and electronic records) records management programme as a model for managing public service records to support accountability, transparency and good governance in Namibia. Describes the existing records management policies, systems and procedures in the public sector in Namibia and the problems encountered. These problems have been compounded by the increasing reliance on electronic records due to the adoption of the principles and practices of e-government.

Key Words: records management • electronic records • hybrid records systems • e-records readiness • e-government • Namibia

Information Development, Vol. 25, No. 2, 112-126 (2009)
DOI: 10.1177/0266666909104712


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