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E-records Management in an E-government Setting in Botswana

Botswana National Archives and Records Services, PO Box 239, Gaborone, Botswana, JMOLOI{at}gov.bw

Stephen Mutula

Department of Library and Information Studies, University of Botswana, Private Bag 0022, Gaborone, Botswana, MUTULASM{at}mopipi.ub.bw

Presents part of the findings of a study that was carried out to investigate the management of e-records in a government setting in Botswana. A two-stage research design strategy involving a case study of government ministries and a survey of the respondents within government ministries was used. The population of study consisted of: Director, Botswana National Archives and Records Services (BNARS), representative of the Director, Department of Information Technology (DIT), records sta f, IT specialists, and action officers. The findings showed that whereas e-records management in developed countries is receiving great attention, the same cannot be said of Botswana. E-records management in government in Botswana is at its infancy and fairly new. Botswana lacks an e-records management policy, which makes it difficult to identify, maintain and preserve e-records. Key recommendations include the need for Botswana government to consider among other things, benchmarking against best practices of developed countries with regard to the systematic management of e-records.

Key Words: E-records • e-records management • e-government • records management • Botswana

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This Article Abstract Free Full Text (Free PDF) Free Alert me when this article is cited Alert me if a correction is posted Services Email this article to a friend Similar articles in this journal Alert me to new issues of the journal Add to Saved Citations Download to citation manager Request Permissions Request Reprints Add to My Marked Citations Citing Articles Citing Articles via Google Scholar Citing Articles via Scopus Google Scholar Articles by Moloi, J. Articles by Mutula, S. Search for Related Content Social Bookmarking                   What's this?